Delivery & Returns


What are the shipping options? 

UK Orders are Shipped via MyHermes with Tracking


UK STANDARD (2-4 working days) - £3.90

UK EXPRESS (1-3 working days) - £4.90


EU Orders are shipped via Royal Mail

EU STANDARD (5-7 working days) - £10.00



International Shipping

EU Orders are shipped via Royal Mail

INTERNATIONAL STANDARD (7-10 working days) - £15.00



Please note there is a 24hr handling time

Your item will be dispatched from our UK warehouse within 24 hours of us receiving payment (not including Saturday or Sunday).

Please insure that you provide all correct information so your product/s arrives to you safely and promptly

Any Questions or Special Deliveries please email   


Return Policy

If you would like to return your item you have 14 days to request a refund, please send an email to: with your order number and reason for return.

Refunds are only applicable to full priced items unless item is defective or damaged. We are only able to offer an exchange on Sale items.

Items must be unused and inserted into the original packaging. If the original packaging has been damaged or is unavailable, please use an appropriate mailbag to return your items back to us.

Items are returned at the customers’ own expense.


Late or missing refunds

If you haven’t received a refund within 7 days, please double check with your bank first, as there is often some processing time before funds show on the account.

If you have tried all of the above and have not received payment please contact us at



To be eligible for an exchange the item must be unused and in the same condition that you received it. It must also be in the original packaging along with the packing slip. 

Exchange is only available if the product is:

  • Wrong size
  • Defective
  • Damaged in transit
  • Sale item

 If you would like to make an exchange please email

 Exchanges on sale items determines if the product is in stock and meets the exchange criteria, if not please refer to refund policy.


Postage and Package 

You will be responsible for paying for your own shipping costs for returning your item.

Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping items over £75, we advise using a trackable shipping service or purchasing shipping insurance as we cannot guarantee all items will be received.